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On April 13, 2026, Navigator International, LLC’s Valet Team member, Alphonso (Al) Reeves supporting the Charlie Norwood Department of Veteran Affairs Medical Center in Augusta, Georgia was individually recognized for his outstanding customer service by the award of the VA Augusta Health Care System’s Customer Gold Service Star.

Alphonso (Al) Reeves
Charlie Norwood Department of Veteran Affairs Medical Center

On April 13, 2026, Navigator International, LLC’s Valet Team member, Alphonso (Al) Reeves supporting the Charlie Norwood Department of Veteran Affairs Medical Center in Augusta, Georgia was individually recognized for his outstanding customer service by the award of the VA Augusta Health Care System’s Customer Gold Service Star.

In an accompanying letter, Sandra Weaver, the Administrative Officer/COR VA Police further stated: 

 

We are pleased to inform you that you have been nominated for the Customer Service Star. This nomination is a testament to your outstanding dedication, professionalism, and commitment to providing exceptional customer service.

Your hard work has made a positive impact on your team and the individuals we serve. Thank you for consistently going above and beyond to ensure our veterans receive the best possible experience.

We sincerely appreciate your contribution and congratulations to you on this well-deserved nomination.”

Mike Sutterfield, Navigator International, LLC’s Program Manager for Government Services Division further stated: “Al has been a dedicated member of the Navigator Valet Team in Augusta for six years ever since we started the contract.  He remains a trusted, dependable presence and is proud to serve the Augusta Veteran community.

The entire Navigator family again joins the VA management team in recognizing Al Reeves outstanding performance as a long-standing member of our Valet Team supporting the Charlie Norwood Medical Center – Thank you, Al, for a job well done!